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Chaiyn

THE PLATFORM

Run every transaction. Trust the chain.

Chaiyn's agents run sourcing, ordering, and fulfilment autonomously — on both sides of every transaction. Your team keeps the decisions; the agents do the work in between.

WHAT CHAIYN DOES

Two ways manufacturers source. Chaiyn runs both.

01 — NEW SOURCING

From a part drawing to an awarded supplier — without the drag.

Supplier discovery
Weeks of search engines and old vendor lists; no reasoning behind shortlists.
Capable suppliers surfaced in seconds from a verified two-sided graph, each match carrying its own rationale.
RFQ management
Drafted in Word, sent over email and WhatsApp, chased by hand, compared on a spreadsheet.
Drafted, dispatched, chased, and normalised by agents; quote comparison is instant and side-by-side; full audit trail.
New supplier onboarding
Document chase across email; weeks to “live”.
Onboarding handled by agents on both sides — documents requested, validated, gated, and routed for human approval at the right moments.

02 — EXISTING SOURCING

Live orders that run themselves — and tell you only what you need to act on.

Order tracking
Weekly status calls, WhatsApp screenshots, “I'll check and revert” email chains.
Real-time, two-sided visibility on every PO and work order — no calls required.
Alerts & escalations
You find out a PO is late after it's late.
Agents watch every transaction, flag slippage before it becomes a delay, and escalate to the right person at the right severity.
Nudges to suppliers
Your team chases — documents, dispatch updates, invoices, confirmations.
Agents chase suppliers politely and persistently on the right channel, until the loop is closed.
Supplier-side workspace
Your supplier runs their side on Excel and WhatsApp; updates get lost in translation.
The supplier runs their side of the order in Chaiyn — mobile-first, factory-floor-friendly — so updates flow back natively.

THE VERIFIED RECORD

One trusted record of every transaction — both sides, verified.

Every RFQ, quote, PO, document, and exception lives on a single verified record shared by buyer and supplier — audit-ready by default, smarter with every transaction.

Same team. Same suppliers. A different Monday.

8:30
Open the inbox to forty overnight supplier emails to triage by hand.
Agents already triaged every reply, updated each order, and flagged only the three that need a decision.
9:00
A status call to work out which POs slipped over the weekend.
One exception list is waiting — what slipped, why, and what the agents already did about it.
10:30
Draft an RFQ in Word, then dig through old vendor lists for who to send it to.
Approve a shortlist of capable suppliers the agents surfaced, each with its rationale — the RFQ is already drafted.
12:00
Chase three suppliers on WhatsApp for dispatch updates.
Updates already flowed back from the suppliers' workspace; nothing to chase.
14:00
Rebuild a quote-comparison spreadsheet from five separate email replies.
Quotes arrive normalised and side-by-side; you compare and award.
16:30
Find out a critical part is late — after it is already late.
The risk was flagged days ago; the agent re-planned around it and the line kept running.
17:00
Spend hours rebuilding a status report from five different inboxes and WhatsApp threads.
End-of-day report generates itself — your team works on next month, not last week.

The same team — finally working on what only they can do.

No rip-and-replace. No adoption curve.

Works with what you have

runs alongside email, WhatsApp, and your ERP.

Live in days

not an ERP-style implementation programme, and no upfront data setup.

Human-in-the-loop

your team approves what matters; agents do everything in between, with a full audit trail.

See the agents run a real transaction.

Book a demo and watch Chaiyn take a part drawing to an awarded supplier — and a live PO to delivered — without the chase.

We respond within one business day, every time.